Refund & Cancellation Policy
This page sets out the Flickhaven IPTV refund and cancellation terms in full: which circumstances qualify for a refund, how long a request takes to process, how cancellation works given that plans are one-time payments with no auto-renewal, and what evidence support may ask for when a technical fault is the reason. Reading the free 24-hour trial section first is worthwhile, since the trial exists to settle compatibility questions before any payment is made.
Last updated
Last updated: 20 September 2026
At Flickhaven, we want to ensure you are 100% happy with your purchase. Please read the following policy carefully before subscribing to our service.
24-Hour Trial
We strongly recommend all customers use our 24-hour free trial before purchasing. Due to the nature of digital streaming, we generally do not offer refunds once a full subscription is activated.
Technical Issues
If you experience technical difficulties, our 24/7 support team is committed to fixing the issue within 48 hours. If we cannot resolve a confirmed server-side issue, a partial refund may be issued at our discretion.
Refund Window
Any refund requests based on "accidental purchase" must be made within 2 hours of payment and before the account has been used to stream content.
Non-Refundable
No refunds will be issued for "change of mind" or for local internet/ISP issues outside of our control.
Questions about a refund? Contact our support team via the contact form and we will respond within 24 hours.